Frequently Asked Questions
Everything you need to know about your daily brew.
How long does it take for my coffee to be delivered?
We roast our beans in small batches to ensure freshness. Orders are typically processed within 24-48 hours and delivered via standard shipping within 3-5 business days.
Can I subscribe to a recurring coffee delivery?
Yes! Our Javvy Subscription allows you to choose your favorite blend and delivery frequency. You will also save 15% on every recurring order.
What is your return policy for coffee beans?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or you are unsatisfied, please contact us within 14 days for a replacement or store credit.
Are your coffee beans ethically sourced?
Absolutely. Javvy Coffee works exclusively with Fair Trade certified farms and sustainable cooperatives to ensure farmers are paid fairly and environmental standards are met.
Do you offer pre-ground coffee or only whole beans?
We offer both! You can select 'Whole Bean' for maximum freshness or choose from various grind sizes, including Drip, Espresso, and French Press, at checkout.
How should I store my Javvy Coffee to keep it fresh?
We recommend storing your coffee in a cool, dark place inside an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the flavor profile.